Summary Of Total Quality Management (TQM)

Maximize operational excellence via Total Quality Management (TQM) by P.N. Harikumar and Susha D. This essential engineering and business administration textbook details Six Sigma methodologies, Lean manufacturing operations, and ISO compliance frameworks. Ideal for operations managers, manufacturing executives, and business students, it provides practical case studies on workflow optimization, statistical process control (SPC), customer satisfaction mapping, and long-term organizational quality improvement.

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