Good communication is knowing what you want to say and how to say it. Have you ever found yourself at a loss for words or unable to express what was on your mind? If the answer is yes, then you have found the RIGHT book for YOU.
Communication, or the ability to understand and be understood, is not easy. Add in the complexities of social cues, different contexts, cultural do’s and don’ts, and several other factors – you’ve got yourself in a problem.