Have you regretted saying something unintentionally? Have you been avoiding a difficult conversation because you are not quite sure what to say? Have you wondered why someone close to you said something hurtful? In What I Really Meant to Say!, US-based international bestselling author John Britt and acclaimed transformation coach Vaishakhi Bharucha combine their knowledge and expertise to create an A to Z guide that can be implemented immediately to improve communication, especially in the work setting.
This book is the perfect personal and organizational tool that gives both tactical and practical advice. It is filled with real-life examples of managing everyday conversations in the workplace, home and ‘work-from-home’ space.